"You can only be as good as your employees.  With the help of DALA's Mystery Shops, we were able to analyze our weak links and improve on our strong ones to make our overall corporate image shine in the end."

 Leonard Drimmer, Vice President

Transglobe Property Management,

MississaugaON

"As a result of using DALA's Mystery Shopping, we now have well-trained agents who know what is important to a prospective tenant when looking for an apartment.  They are now generating more rentals and increasing rental revenue.  This has worked so well for us that we continually shop our staff in order to be able to determine their training needs."

Kim Rowe, Property Manager

O’Shanter Development Company

TorontoON

"I highly recommend using DALA ’s Mystery Shopping.  Not only does their shopping report give you precise information on how well your on-site staff presents your apartments, it also gives you guidelines on how to go over the shopping report with your staff to maximize the benefits of every evaluation."

Allan Carr, Senior Vice President

MidwestProperty Management

EdmontonAB