"You can only be as good as your employees.  With the help of DALA's Mystery Shops, we were able to analyze our weak links and improve on our strong ones to make our overall corporate image shine in the end."


 Leonard Drimmer, Vice President

Transglobe Property Management,


"As a result of using DALA's Mystery Shopping, we now have well-trained agents who know what is important to a prospective tenant when looking for an apartment.  They are now generating more rentals and increasing rental revenue.  This has worked so well for us that we continually shop our staff in order to be able to determine their training needs."


Kim Rowe, Property Manager

O’Shanter Development Company


"I highly recommend using DALA ’s Mystery Shopping.  Not only does their shopping report give you precise information on how well your on-site staff presents your apartments, it also gives you guidelines on how to go over the shopping report with your staff to maximize the benefits of every evaluation."


Allan Carr, Senior Vice President

MidwestProperty Management


Mystery Shopping Provides Answers

Want to know how to make your property the best there is, keep your residents happy and lower vacancy rates?  Our comprehensive 7-page apartment mystery shopping reports are attractively priced at $249.00* (significant discount for multiple shops) each, and can be fully customized when ordered in a volume package. 


See your buildings the way a potential tenant does-through the eyes of one of our professionally trained Apartment Mystery Shoppers.



  • Increase your cash flow by finding small problems before they become big ones.
  • Identify training needs.
  • Be assured that you have the right people on staff.
  • Let employees know what is important when dealing with prospects and how to close more deals.
  • Heighten agent awareness.  The employee will now treat every potential tenant as a Mystery Shopper.
  • Give yourself peace of mind knowing exactly how your staff treat prospective tenants and present your     properties.
Get the results you want  and improve your NOI.  Call to order your apartment mystery shop today!

Celia Pinto 800-898-0347 x 17

F & P